:root {
    /* Global Colors */
    --px-accent-color: #158cdf;
    --px-main-color: #244e9c;
    --px-green-color: #00A55E;
    --px-red-color: #dd003a;
    --px-black-color: #000000;
    --px-white-color: #ffffff;
    --px-dark-color: #191b21;
    --px-offwhite-color: #f9f8f4;
    --px-gray-100: #f4f4f4;
    --px-gray-200: #e5e5e5;
    --px-gray-300: #dddddd;
    --px-gray-400: #cccccc;
    --px-gray-500: #bababa;
    --px-gray-600: #939393;
    --px-gray-700: #5b5b5b;
    --px-gray-800: #3f3f3f;
    --px-gray-900: #282828;
    --px-light-blue-1: #e6f1ff;
    --px-light-blue-2: #99c0ff;
    --px-heading-color-1: #244e9c;
    --px-link-color: #244e9c;
    
    /* Global Fonts */
    --px-main-font: 'IBM Plex Sans Arabic', 'Segoe UI', Tahoma, Arial, sans-serif !important;
    
    /* Global Radius */
    --px-radius-none: 0;
    --px-radius-s: 8px;
    --px-radius-m: 20px;
    
    /* Global Height */
    --px-height-s: 25px;
    --px-height-m: 40px;
    --px-height-l: 80px;
    
    /* Global Layout */
    --px-fullwidth: 100vw;
    --px-width-xs: 400px;
    --px-width-s: 600px;
    --px-width-m: 1024px;
    --px-width-l: 1300px;
    --px-width-xl: 1600px;
    --px-width-full: 100%;
}

@media screen and (max-width: 1024px) {
    
    #container {
        padding: 0 20px !important;
        width: 80vw;
    }
    #nav {
        display: block !important;
    }
    
    input[type="submit"], input[type="reset"], input[type="button"], #clientLogin input[type=submit] {
        width: 100% !important;
    }
    
    table input, #topicId, select, #clientLogin input[type=text], #clientLogin input[type=password] {
  width: 100%;
  max-width: 100% !important;
}
    
  #ticketInfo,
  #ticketInfo thead,
  #ticketInfo tbody,
  #ticketInfo tr,
  #ticketInfo td,
  #ticketInfo th {
    display: block;
    width: auto;
  }
  
  /* KEEP the header normal */
  #ticketInfo .headline {
    display: flex;
    width: auto;
  }

  #ticketInfo tr {
    border-bottom: 1px solid var(--px-gray-300);
  }

  #ticketInfo td {
    /*padding: 10px 20px;*/
    text-align: left !important;
  }

  #ticketInfo td[width="50%"] {
    width: auto !important;
  }

  #ticketInfo h1 {
    padding-bottom: 30px !important;
    font-size: 20px !important;
    line-height: 1.3;
  }
  
}




html {
  font-size: 100%;
  overflow-y: scroll;
  -webkit-text-size-adjust: 100%;
  -ms-text-size-adjust: 100%;
}

.main-content {
    font-family: var(--px-main-font) !important;
}


body {
  margin: 0;
  font-size: 13px;
  line-height: 1.231;
  padding: 0;
  font-family: var(--px-main-font) !important;
}
body,
input,
select,
textarea {
  font-family: var(--px-main-font);
  color: #000;
}
b,
strong {
  font-weight: bold;
}
blockquote {
  margin: 1em 40px;
}
hr {
  display: block;
  height: 1px;
  border: 0;
  border-top: 1px solid #ccc;
  margin: 1em 0;
  padding: 0;
}
small {
  font-size: 85%;
}
ul,
ol {
  margin: 1em 0;
  padding: 0 0 0 30px;
}
img {
  border: 0;
  vertical-align: middle;
}
form {
  margin: 0;
}
fieldset {
  border: 0;
  margin: 0;
  padding: 0;
}
label {
  cursor: pointer;
}
input,
select,
textarea {
  font-size: 100%;
  margin: 0;
  vertical-align: baseline;
  *vertical-align: middle;
  padding: 5px;
margin-top: 5px;
}

.px-login {
    display: block;
}

/* Buttons styling */
.buttons input {
    border-radius: var(--px-radius-s);
}
.buttons {
    gap: 20px;
}
#clientLogin input[type=submit] {
    padding: 10px 30px;
     -webkit-appearance: none;
    border: 1px solid var(--px-main-color);
    background: var(--px-main-color);
    color: var(--px-white-color) !important;
    padding: 10px 30px;
    font-size: 120%;
    border-radius: var(--px-radius-s);
}

input[type="button"] {
    padding: 10px 30px;
     -webkit-appearance: none;
    border: 1px solid var(--px-gray-900);
    background: var(--px-gray-900);
    color: var(--px-white-color) !important;
    padding: 10px 30px;
    font-size: 120%;
    border-radius: var(--px-radius-s);
}

input[type="submit"] {
    -webkit-appearance: none;
    border: 1px solid var(--px-main-color);
    background: var(--px-main-color);
    color: var(--px-white-color);
    padding: 10px 30px;
    font-size: 120%;
}
input[type="reset"] {
    -webkit-appearance: none;
    border: 1px solid var(--px-red-color);
    background: var(--px-white-color);
    color: var(--px-red-color);
    padding: 10px 30px;
    font-size: 120%;
}

input[type="submit"]:not(:disabled) {
  color: #fff !important;
}


/**/

input {
  line-height: normal;
  *overflow: visible;
  box-sizing: border-box;
}

#ticketForm td {
    padding-top: 20px;
}

#ticketForm p {
        margin-block-end: 0;
        font-style: normal;
}

#ticketForm td span {
    font-weight: bold;
}

table input, #topicId, select, #clientLogin input[type=text], #clientLogin input[type=password] {
  *overflow: auto;
  width: 100%;
  max-width: 300px;
}

input[type="checkbox"] {
    width: auto;
}
.checkbox {
    display: inline-flex;
    gap: 10px;
    align-items: flex-start;
    padding: 20px 0;
}
.checkbox p {
    margin-block-start: 0 !important;
    margin-block-end: 0 !important;
}

/*input[type="text"], input[type="tel"], input[type="email"], select {*/
/*    padding-block: 0;*/
/*    padding-inline: 0;*/
/*}*/

input[type="button"],
input[type="reset"],
input[type="submit"] {
  cursor: pointer;
  -webkit-appearance: button;
  border-radius: var(--px-radius-s);
}
input[type="checkbox"],
input[type="radio"] {
  box-sizing: border-box;
}

textarea {
  overflow: auto;
  vertical-align: top;
  resize: vertical;
}
table {
  border-collapse: collapse;
  border-spacing: 0;
}
th,
td {
  vertical-align: top;
}
th {
  text-align: left;
  font-weight: normal;
}
h1,
h2,
h3,
h4,
h5,
h6,
form,
fieldset {
  margin: 0;
  padding: 0;
}
/* Typography */
a, .link {
  color: var(--px-main-color);
  text-decoration: none;
  display: inline;
  margin-bottom: 1px;
}
a:hover, .link:hover {
    border-bottom: 1px dotted var(--px-main-color);
    margin-bottom: 0;
    cursor: pointer;
}
h1 {
  color: var(--px-dark-color);
  font-weight: normal;
  font-size: 30px !important;
  font-weight: 600 !important;
}
.thread-body h1 {
    margin-top: 0 !important;
}

h3 {
  font-size: 16px;
}
h2, .subject {
  font-size: 16px;
  color: black;
}
/* Helpers */
.centered {
  text-align: center;
}
.clear {
  clear: both;
  height: 1px;
  visibility: none;
}
.hidden {
  display: none;
}
.faded {
  color: #666;
}
/* Pagination */
#pagination {
  border: 0;
  margin: 0 0 40px 0;
  padding: 0;
}
#pagination li {
  border: 0;
  margin: 0;
  padding: 0;
  font-size: 11px;
  list-style: none;
  display: inline;
}
#pagination li a {
  margin-right: 2px;
  display: block;
  float: left;
  padding: 3px 6px;
  text-decoration: none;
}
#pagination li a:hover {
  color: #ff0084;
}
#pagination .previousOff,
#pagination .nextOff {
  color: #666;
  display: block;
  float: left;
  font-weight: bold;
  padding: 3px 4px;
}
#pagination .next a,
#pagination .previous a {
  font-weight: bold;
}
#pagination .active {
  color: #000;
  font-weight: bold;
  margin-right: 2px;
  display: block;
  float: left;
  padding: 3px 6px;
  text-decoration: none;
}
/* Alerts & Notices */
#msg_notice {
  margin: 0;
    padding: 15px;
    height: auto;
    line-height: 16px;
    margin-bottom: 40px;
    border: 1px solid var(--px-green-color);
    background: var(--px-green-color);
    color: #fff;
  /*background: url('../images/icons/ok.png') 10px 50% no-repeat #e0ffe0;*/
}

#msg_warning, .warning-banner {
  margin: 0;
  padding: 5px 10px 5px 36px;
  height: 16px;
  line-height: 16px;
  margin-bottom: 10px;
  border: 1px solid #f26522;
  /*background: url('../images/icons/alert.png') 10px 50% no-repeat #ffffdd;*/
}
#msg_error {
    margin: 0;
    padding: 15px;
    height: auto;
    line-height: 16px;
    margin-bottom: 10px;
    border: 1px solid var(--px-red-color);
    background: var(--px-red-color);
    color: #fff;
    /* background: url(../images/icons/error.png) 10px 50% no-repeat #fff0f0;*/
}
#msg_info { margin: 0; padding: 5px; margin-bottom: 10px; color: #3a87ad; border: 1px solid #bce8f1;  background-color: #d9edf7; }
.warning {
  background: #ffc;
  font-style: italic;
}
.warning strong {
  text-transform: uppercase;
  color: #a00;
  font-style: normal;
}
.error {
  color: var(--px-red-color);
}
.error input {
  border: 1px solid var(--px-red-color);
}
.button,
.button:visited {
  background: #222;
  border: none;
  display: inline-block;
  font-size: 16px;
  padding: 10px 30px;
  max-width: 220px;
  text-align: center;
  color: #fff;
  text-decoration: none;
  border-radius: var(--px-radius-s);
  -moz-border-radius: var(--px-radius-s);
  -webkit-border-radius: var(--px-radius-s);
  border-bottom: 1px solid rgba(0, 0, 0, 0.25);
  position: relative;
  cursor: pointer;
  font-family: var(--px-main-font);
}
.button:hover {
  background-color: #111;
  color: #fff;
}
.button:active {
  top: 1px;
  box-shadow: none;
  -moz-box-shadow: none;
  -webkit-box-shadow: none;
}
.button,
.button:visited,
.green.button,
.green.button:visited {
  background-color: var(--px-green-color);
}
.green.button:hover {
  background-color: var(--px-green-color);
}
.blue.button,
.blue.button:visited {
  background-color: var(--px-main-color);
}
.blue.button:hover {
  background-color: var(--px-main-color);
}
body {
  background: linear-gradient(180deg,rgba(255, 255, 255, 1) 0%, rgba(201, 231, 255, 1) 100%);
  min-height: 100vh;
  margin: 0 auto;
  padding: 0;
}
#container {
  background: var(--px-white-color);
  /*width: 100vw;*/
  padding: 0 30px;
  max-width: 750px;
  margin: 0 auto;
  border-radius: 0 0 30px 30px;
  border: 1px solid var(--px-gray-200);
  border-top: 0;
}
#header {
  position: relative;
  height: auto;
  padding: 0 20px;
  text-align: center;
}
#logo {
    height: 100%;
}
#header #logo img {
  max-width: 300px;
  width: 100%;
  height: auto;
  vertical-align: middle;
}

.px-box {
    box-sizing: border-box;
    width: 100%;
}

.px-header-top {
    padding: 20px;
}
.px-lang {
    gap: 20px;
    display: flex;
    justify-content: center;
    padding: 20px 0;
    text-transform: capitalize;
}
.valign-helper {
    height: 100%;
    display: inline-block;
    vertical-align: middle;
}
#header p {
  width: 400px;
  margin: 0;
  padding: 10px 0 0;
}
#nav {
  margin: 0 auto;
  padding: 0;
  height: auto;
  /*background: var(--px-gray-100);*/
  /*border: 1px solid var(--px-gray-200);*/
  display: flex;
  justify-content: center;
}
#nav li {
  margin: 0;
  padding: 0;
  list-style: none;
  display: inline;
  width: 100%;
}
#nav li a {
  display: block;
  width: auto;
  line-height: 1.2em;
  text-align: center;
  padding: 15px 30px;
  margin: 10px;
  border: 1px solid var(--px-gray-200);
  color: var(--px-dark-color);
  border-radius: var(--px-radius-s);
  -webkit-border-radius: var(--px-radius-s);
  -moz-border-radius: var(--px-radius-s);
  text-decoration: none;
  font-weight: 600;
  
}




.rtl #nav li a {
  padding: 15px 30px;
}
#nav li a.active,
#nav li a:hover {
  background-color: var(--px-white-color);
  border: 1px solid var(--px-main-color);
  color: var(--px-main-color);
  transition: .2s ease;
}
#nav li a:hover {
  background-color: var(--px-main-color);
  color: var(--px-white-color);
}
/*#nav li a.home {*/
/*  background-image: url('../images/icons/home.png');*/
/*}*/
/*#nav li a.kb {*/
/*  background-image: url('../images/icons/kb.png');*/
/*}*/
/*#nav li a.new {*/
/*  background-image: url('../images/icons/new.png');*/
/*}*/
/*#nav li a.status {*/
/*  background-image: url('../images/icons/status.png');*/
/*}*/
/*#nav li a.tickets {*/
/*  background-image: url('../images/icons/tix.png');*/
/*}*/
#content {
  padding: 40px 10px;
  height: auto !important;
  height: 350px;
  min-height: 350px;
}
#footer {
  text-align: center;
  font-size: 11px;
  color: #333;
}
#footer a {
  color: #333;
}
#footer p {
  margin: 20px 0;
}

.front-page-button {
}

.main-content {
  width: 100%;
}
#landing_page #new_ticket {
  margin-top: 40px;
  /*background: url('../images/new_ticket_icon.png') top left no-repeat;*/
}
#landing_page #new_ticket,
#landing_page #check_status {
  width: 295px;
  padding-left: 75px;
}
#landing_page #check_status {
  margin-top: 40px;
  /*background: url('../images/check_status_icon.png') top left no-repeat;*/
}
#landing_page h1, #landing_page h2, #landing_page h3 {
    margin-bottom: 10px;
}
/* Landing page FAQ not yet implemented. */
#faq {
  clear: both;
  margin: 0;
  padding: 5px;
}
#faq ol {
  font-size: 15px;
  margin-left: 0;
  padding-left: 0;
  border-top: 1px solid #ddd;
}
#faq ol li {
  list-style: none;
  margin: 0;
  padding: 0;
  color: #999;
}
#faq ol li a {
  display: block;
  padding: 5px 0;
  height: auto !important;
  overflow: hidden;
  margin: 0;
  line-height: 16px;
  padding-left: 24px;
  /*background: url('../images/icons/page.png') 0 50% no-repeat;*/
}
#faq ol li a:hover {
  background-color: #e9f5ff;
}
#faq .article-meta {
  padding: 5px;
  background: #fafafa;
}
#kb {
  margin: 2px 0;
  padding: 5px;
  overflow: hidden;
}
#kb > li {
  padding: 10px;
  height: auto !important;
  overflow: hidden;
  margin: 0;
  display: block;
}
#kb > li h4 span {
  color: #666;
}
#kb > li h4 a {
  font-size: 14px;
}
#kb > li > i {
  display: block;
  width: 32px;
  height: 32px;
  float: left;
  margin-right: 6px;
  /*background: url(../images/kb_large_folder.png) top left no-repeat;*/
}
.featured-category {
    margin-top: 10px;
    width: 49.7%;
    display: inline-block;
    box-sizing: border-box;
    vertical-align: top;
}
.category-name {
    display: inline-block;
    font-weight: 400;
    font-size: 120%;
}
.featured-category i {
    color: rgba(0,174,239, 0.8);
    text-shadow: 1px 1px 1px rgba(0, 0, 0, 0.1);
    display: inline-block;
    vertical-align: middle;
}
.article-headline {
    margin-left: 34px;
}
.rtl .article-headline {
    margin-left: 0;
    margin-right: 34px;
}
.article-teaser {
    font-size: 90%;
    line-height: 1.5em;
    height: 3em;
    overflow: hidden;
}
.article-title {
    font-weight: 500;
}
.faq-content .article-title {
    font-size: 17pt;
    margin-top: 15px;
}
#kb-search {
  padding: 10px 0;
  overflow: hidden;
}
#kb-search div {
  clear: both;
  overflow: hidden;
  padding-top: 5px;
}
#kb-search #query {
  margin: 0;
  display: inline-block;
  float: left;
  width: 200px;
  margin-right: 5px;
}
#kb-search #cid {
  margin: 0;
  display: inline-block;
  float: left;
  width: 200px;
  margin-right: 5px;
  position: relative;
  top: 2px;
}
#kb-search #topic-id {
  margin: 0;
  display: inline-block;
  float: left;
  width: 410px;
}
#kb-search #searchSubmit {
  margin: 0;
  display: inline-block;
  float: left;
  position: relative;
  top: 2px;
}
#kb-search #breadcrumbs {
  color: #333;
  margin-bottom: 15px;
}
#kb-search #breadcrumbs #breadcrumbs a {
  color: #555;
}
#ticketForm div.clear,
#clientLogin div.clear {
  clear: both;
  padding: 3px 0;
  overflow: hidden;
}
#ticketForm div label,
#clientLogin div label {
  display: block;
}
label.required, span.required {
  font-weight: bold;
}
#ticketForm div label.required,
#clientLogin div label.required {
  text-align: left;
}
#ticketForm div input,
#clientLogin div input,
#ticketForm div textarea,
#clientLogin div textarea {
  width: auto;
  border: 1px solid #aaa;
  background: #fff;
  display: block;
}
#ticketForm div input[type=file],
#clientLogin div input[type=file] {
  border: 0;
}
#ticketForm div select,
#clientLogin div select {
  display: block;
  float: left;
}

.captchaRow {
    display: flex;
    flex-direction: column;
}

#ticketForm div div.captchaRow,
#clientLogin div div.captchaRow {
  line-height: 31px;
}
#ticketForm div div.captchaRow input,
#clientLogin div div.captchaRow input {
  position: relative;
  top: 6px;
}
#ticketForm > table {
    table-layout: fixed;
}
#ticketForm > table td {
    width: 100%;
}
#ticketForm > table td + td {
    width: auto;
}
#ticketForm td textarea,
#clientLogin td textarea,
#ticketForm div textarea,
#clientLogin div textarea {
  width: 600px;
}
#ticketForm td em,
#clientLogin td em,
#ticketForm div em,
#clientLogin div em {
    color: #777;
    display: inline-block;
    width: auto;
}
#ticketForm td .captcha,
#clientLogin td .captcha,
#ticketForm div .captcha,
#clientLogin div .captcha {
  width: 88px;
  height: 31px;
  background: #000;
  display: block;
  float: left;
  margin-right: 20px;
}
#ticketForm td label.inline,
#clientLogin td label.inline,
#ticketForm div label.inline,
#clientLogin div label.inline {
  width: auto;
  padding: 0 10px;
}


#ticketForm div.error input,
#clientLogin div.error input {
  border: 1px solid #a00;
}
#ticketForm div.error label,
#clientLogin div.error label {
  color: #a00;
}
#ticketTable th {
  padding-left: 3px;
  font-weight: normal;
  text-align: left;
}
#ticketTable th.required,
#ticketTable td.required {
  font-weight: bold;
  text-align: left;
}
#clientLogin {
    display: block;
  margin-top: 20px;
  padding: 20px;
  border: 1px solid var(--px-gray-200);
  border-radius: var(--px-radius-s);
  /*background: url('../images/lock.png?1319655200') 95% 50% no-repeat #f6f6f6;*/
  width: 300px;
    box-sizing: border-box;
}

#clientLogin input[type=submit] {
    width: 100%;
}
.rtl #clientLogin {
    background-position: 5% 50%;
}
/*#clientLogin .instructions {*/
/*        padding: 15px;*/
/*}*/

.rtl #clientLogin .instructions {
    padding: 15px;
}

#clientLogin p {
  clear: both;
}
#clientLogin strong {
  font-size: 11px;
  color: #d00;
  display: block;
}
#clientLogin #email,
#clientLogin #ticketno {
  margin-right: 0;
}
#clientLogin input[type=text],
#clientLogin input[type=password] {
    padding: 5px;
    border-radius: 4px;
    margin-bottom: 15px;
}

#reply {
  margin-top: 5px;
  padding: 20px;
  background: #f9f9f9;
  border: 1px solid var(--px-gray-200);
  border-radius: var(--px-radius-m);
}
#reply h2 {
  margin-bottom: 10px;
  padding-bottom: 5px;
  border-bottom: 2px dotted rgba(0,0,0,0.1);
}
#reply > table {
  width: auto;
}
#reply table td {
  vertical-align: top;
}
#reply textarea {
  width: 628px !important;
}
#reply input[type=text],
#reply #response_options textarea {
  border: 1px solid #aaa;
  background: #fff;
}
/* Ticket icons */
.Icon {
  width: auto;
  padding-left: 20px;
  background-position: top left;
  background-repeat: no-repeat;
  color: #006699;
  text-decoration: none;
}
/*.Icon.Ticket {*/
/*  background-image: url('../images/icons/ticket.gif');*/
/*}*/
/*.Icon.webTicket {*/
/*  background-image: url('../images/icons/ticket_source_web.gif');*/
/*}*/
/*.Icon.emailTicket {*/
/*  background-image: url('../images/icons/ticket_source_email.gif');*/
/*}*/
/*.Icon.phoneTicket {*/
/*  background-image: url('../images/icons/ticket_source_phone.gif');*/
/*}*/
/*.Icon.otherTicket, .Icon.apiTicket  {*/
/*  background-image: url('../images/icons/ticket_source_other.gif');*/
/*}*/

/*.Icon.attachment {*/
/*  background-image: url('../images/icons/attachment.gif');*/
/*}*/
/*.Icon.file {*/
/*  background-image: url('../images/icons/attachment.gif');*/
/*}*/
/*.Icon.refresh {*/
/*  background-image: url('../images/icons/refresh.gif');*/
/*}*/
/*.Icon.thread {*/
/*  font-weight: bold;*/
/*  font-size: 1em;*/
/*  background-image: url('../images/icons/thread.gif?1319556657');*/
/*}*/
#ticketTable {
  border: 1px solid #aaa;
  border-left: none;
  border-bottom: none;
}
#ticketTable caption {
  padding: 5px;
  text-align: left;
  color: #000;
  background: #ddd;
  border: 1px solid #aaa;
  border-bottom: none;
  font-weight: bold;
}
#ticketTable th {
  height: 24px;
  line-height: 24px;
  background: #e1f2ff;
  border: 1px solid #aaa;
  border-right: none;
  border-top: none;
  padding: 0 5px;
}
#ticketTable th a {
  color: #000;
}
#ticketTable td {
  padding: 3px 5px;
  border: 1px solid #aaa;
  border-right: none;
  border-top: none;
}
#ticketTable tr.alt td {
  background: #f9f9f9;
}
i.refresh {
  color: #0a0;
  font-size: 80%;
  vertical-align: middle;
}
.states small {
    font-size: 70%;
}
.active.state {
    font-weight: bold;
}
.search.well {
    padding: 10px;
    background-color: rgba(0,0,0,0.05);
    margin-bottom: 10px;
    margin-top: -15px;
}
.infoTable {
  background: #F4FAFF;
}
.infoTable th, .infoTable td {
  text-align: left;
  padding: 10px 20px;
}
.action-button {
  -webkit-border-radius: 3px;
  -moz-border-radius: 3px;
  border-radius: 3px;
  -webkit-background-clip: padding-box;
  -moz-background-clip: padding;
  background-clip: padding-box;
  color: #777 !important;
  display: inline-block;
  border: 1px solid #aaa;
  cursor: pointer;
  font-size: 11px;
  overflow: hidden;
  background-color: #dddddd;
  background-image: -webkit-gradient(linear, left top, left bottom, color-stop(0%, #efefef), color-stop(100% #dddddd));
  background-image: -webkit-linear-gradient(top, #efefef 0%, #dddddd 100%);
  background-image: -moz-linear-gradient(top, #efefef 0%, #dddddd 100%);
  background-image: -ms-linear-gradient(top, #efefef 0%, #dddddd 100%);
  background-image: -o-linear-gradient(top, #efefef 0%, #dddddd 100%);
  background-image: linear-gradient(top, #efefef 0%, #dddddd 100%);
  padding: 0 5px;
  text-decoration: none;
  line-height:18px;
  margin-left:5px;
}
.action-button span,
.action-button a {
  color: #777 !important;
  display: inline-block;
  float: left;
}
.action-button a {
  color: #777;
  text-decoration: none;
}
table.padded tr > td,
table.padded tr > th {
  height: 20px;
  padding-bottom: 5px;
}

.external-auth + .external-auth {
    margin-top: 4px;
}

a.external-sign-in {
    text-decoration: none;
}
.external-auth-box {
    vertical-align: middle;
    border-radius: 4px;
    border: 1px solid #777;
}
.external-auth-icon {
    display: inline-block;
    color: #333;
    width: 30px;
    padding: 5px 10px;
    border-right: 1px solid #ddd;
}
.external-auth-name {
    color: #333;
    width: 100px;
    padding: 5px 10px;
    line-height:30px;
    font-size: 11pt;
}
img.sign-in-image {
    border: none;
    max-height: 40px;
    max-width: 200px;
    width: auto;
    height: auto;
}
.px-header-top a {
    text-decoration: none !important;
    border-bottom: 0 !important;
}
.login-box {
    width:100%;
    display:block;
    box-sizing: border-box;
    padding:15px;
}
.rtl .login-box {
    
}
.flush-right {
    text-align: right;
}
.flush-left {
    text-align: left;
}
.sidebar {
    margin-bottom: 20px;
    margin-left: 20px;
    width: 215px;
}
.rtl .sidebar {
    margin-left: 0;
    margin-right: 20px;
}
.sidebar .content {
    padding: 10px; border: 1px solid #C8DDFA; background: #F7FBFE;
}
.sidebar .content:empty {
    display: none;
}

.sidebar section .header {
    font-weight: bold;
    margin-bottom: 0.3em;
}
.sidebar section + section {
    margin-top: 15px;
}
.search-form {
    padding-top: 12px;
}
.searchbar .search,
.search-form .search {
    display: inline-block;
    width: 400px;
    border-radius: 5px;
    border: 1px solid #ccc;
    padding: 5px 10px;
    box-shadow: inset 0 1px 1px rgba(0,0,0,.075);
}

.searchbar .search {
    width: 100%;
    box-sizing: border-box;
    margin-bottom: 10px;
}
.bleed {
    margin: 0 !important;
    padding: 0 !important;
}
.row {
}
.span4 {
    display: inline-block;
    width: 29.5%;
    margin: 0 1%;
    vertical-align: top;
}
.span8 {
    display: inline-block;
    width: 66.0%;
    margin: 0 1%;
    vertical-align: top;
}
.truncate {
    display: inline-block;
    width: auto;
    max-width: 100%;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    vertical-align: bottom;
}
.image-hover a.action-button:hover,
.image-hover a.action-button {
    color: initial !important;
    text-decoration: none;
}
table.custom-data {
    margin-top: 10px;
}
table.custom-data th {
    width: 50%;
}
table.custom-data th {
    background-color: #F4FAFF;
    padding: 10px 20px;
}
table.custom-data td {
    padding: 10px 20px;
}

table .headline,
table.custom-data .headline {

    font-weight: bold;
    background-color: white;
}
#ticketInfo h1 {
    padding-bottom: 10px;
    margin-bottom: 5px;
    /*border-bottom: 2px dotted rgba(0, 0, 0, 0.15);*/
}
#ticketInfo h1 small {
    font-weight: normal;
}
.thread-entry {
    margin-bottom: 15px;
}
.thread-entry.avatar {
    margin-left: 60px;
}
.thread-entry.response.avatar {
    margin-right: 60px;
    margin-left: 0;
}
.thread-entry > .avatar {
    margin-left: -60px;
    display:inline-block;
    width:48px;
    height:auto;
    border-radius: 100em;
}
.thread-entry.response > .avatar {
    margin-left: initial;
    margin-right: -60px;
}
img.avatar {
    border-radius: inherit;
}
.avatar > img.avatar {
    width: 100%;
    height: auto;
}
.thread-entry .header {
    padding: 20px;
    border: 1px solid var(--px-gray-200);
    border-color: rgba(0,0,0,0.2);
    border-radius: 10px 10px 0 0;
}
.thread-entry.avatar .header:before {
  position: absolute;
  top: 7px;
  right: -8px;
  content: '';
  border-top: 8px solid transparent;
  border-bottom: 8px solid transparent;
  border-left: 8px solid #b0b0b0;
  display: inline-block;
}
.thread-entry.avatar .header:after {
  position: absolute;
  top: 7px;
  right: -8px;
  content: '';
  border-top: 7px solid transparent;
  border-bottom: 7px solid transparent;
  display: inline-block;
  margin-top: 1px;
}

.thread-entry.avatar .header {
    position: relative;
}

.thread-entry.response .header {
    background: var(--px-main-color);
    color: var(--px-white-color);
}
.thread-entry.avatar.response .header:after {
    border-left: 7px solid var(--px-main-color);
    margin-right: 1px;
}

.thread-entry.message .header {
    background: #C3D9FF;
}
.thread-entry.avatar.message .header:before {
    top: 7px;
    left: -8px;
    right: initial;
    border-left: none;
    border-right: 8px solid #CCC;
}
.thread-entry.avatar.message .header:before {
    border-right-color: #9cadcc;
}
.thread-entry.avatar.message .header:after {
    top: 7px;
    left: -8px;
    right: initial;
    border-left: none;
    border-right: 7px solid #c3d9ff;
    margin-left: 1px;
}

.thread-entry .header .title {
    max-width: 500px;
    vertical-align: bottom;
    display: inline-block;
    margin-left: 15px;
}

.thread-entry .thread-body {
    border: 1px solid var(--px-gray-200);
    border-top: none;
    border-bottom:1px solid var(--px-gray-200);
    border-radius: 0 0 10px 10px;
    padding: 20px;
    background: var(--px-white-color);
}
.thread-body .attachments {
  background-color: #f4faff;
  margin: 0 -0.9em;
  position: relative;
  top: 0.9em;
  padding: 0.3em 0.9em;
  border-top: 1px dotted #ccc;
  border-top-color: rgba(0,0,0,0.2);
  border-radius: 0 0 6px 6px;
}
.thread-body .attachments .filesize {
  margin-left: 0.5em;
}
.thread-body .attachments a,
.thread-body .attachments a:hover {
  text-decoration: none;
}
.thread-body .attachment-info {
    margin-right: 10px;
    display: inline-block;
    width: 48%;
}
.thread-body .attachment-info .filename {
  max-width: 100%;
  max-width: calc(100% - 70px);
}
.label {
  font-size: 11px;
  padding: 1px 4px;
  -webkit-border-radius: 3px;
  -moz-border-radius: 3px;
  border-radius: 3px;
  font-weight: bold;
  line-height: 14px;
  color: #ffffff;
  vertical-align: baseline;
  white-space: nowrap;
  text-shadow: 0 -1px 0 rgba(0, 0, 0, 0.25);
  background-color: #999999;
}
.label-bare {
  background-color: transparent;
  background-color: rgba(0,0,0,0);
  border: 1px solid #999999;
  color: #999999;
  text-shadow: none;
}
.thread-event {
    padding: 0px 2px 15px;
    margin-left: 60px;
}
.type-icon {
    border-radius: 8px;
    background-color: #f4f4f4;
    padding: 4px 6px;
    margin-right: 5px;
    text-align: center;
    display: inline-block;
    font-size: 1.1em;
    border: 1px solid #eee;
    vertical-align: top;
}
.type-icon.dark {
    border-color: #666;
    background-color: #949494;
}
.thread-event img.avatar {
    vertical-align: middle;
    border-radius: 100em;
    width: auto;
    max-height: 24px;
    margin: -3px 3px 0;
}
.thread-event .description {
    margin-left: -30px;
    padding-top: 6px;
    padding-left: 30px;
    display: inline-block;
    width: 642px;
    width: calc(100% - 95px);
    line-height: 1.4em;
}
.thread-event .type-icon {
  position:relative;
}
.thread-event .type-icon::after {
  content: "";
  border: 16px solid white;
  position: absolute;
  top: -3px;
  bottom: 0;
  left: -3px;
  right: 0;
  z-index: -1;
}
.thread-entry::after {
  content: "";
  border-bottom: 2px solid white;
  display: block;
}
.thread-entry::before {
  content: "";
  display: block;
  border-top: 2px solid white;
}
#ticketThread::before {
  border-left: 2px dotted #ddd;
  position: absolute;
  margin-left: 74px;
  z-index: -1;
  content: "";
  top: 0;
  bottom: 0;
  right: 0;
  left: 0;
}
#ticketThread {
  z-index: 0;
  position: relative;
  /*border-bottom: 2px solid #ddd;*/
}

.freetext-files {
    padding: 10px;
    margin-top: 10px;
    border: 1px dotted #ddd;
    border-radius: 4px;
    background-color: #f5f5f5;
}
.freetext-files .file {
    margin-right: 10px;
    display: inline-block;
    width: 48%;
    padding-top: 0.2em;
}
.freetext-files .title {
    font-weight: bold;
    margin-bottom: 0.3em;
    font-size: 1.1em;
}








/* =========================================
   PX Modern Form Styling
========================================= */

/* Wrapper scope (optional but recommended) */
#ticketForm,
#clientLogin,
form {
    font-family: var(--px-main-font);
}

/* All Inputs + Select + Textarea */
#ticketForm table input:not([type="checkbox"]),
#ticketForm table select,
#ticketForm table textarea,
#clientLogin table input:not([type="checkbox"]),
#clientLogin table select {
    width: 100%;
    /*max-width: 100%;*/
    height: var(--px-height-m);
    padding: 0 16px;
    background-color: var(--px-white-color);
    border: 1px solid var(--px-gray-300);
    border-radius: var(--px-radius-s);
    font-family: var(--px-main-font);
    font-size: 14px;
    color: var(--px-dark-color);
    transition: all 0.25s ease;
    outline: none;
    box-shadow: none;
}

/* Textarea specific */
#ticketForm table textarea {
    height: 120px;
    padding: 12px 16px;
    resize: vertical;
}

/* Focus State */
#ticketForm table input:focus,
#ticketForm table select:focus,
#ticketForm table textarea:focus {
    border-color: var(--px-accent-color);
    box-shadow: 0 0 0 3px var(--px-light-blue-1);
}

/* Hover State */
#ticketForm table input:hover,
#ticketForm table select:hover,
#ticketForm table textarea:hover {
    border-color: var(--px-gray-500);
}

/* Placeholder */
#ticketForm table input::placeholder,
#ticketForm table textarea::placeholder {
    color: var(--px-gray-500);
    font-size: 13px;
}




/* Custom Select Arrow */
#ticketForm table select {
    appearance: none;
    -webkit-appearance: none;
    -moz-appearance: none;

    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='16' fill='inherit' viewBox='0 0 16 16'%3E%3Cpath d='M4.646 6.146a.5.5 0 0 1 .708 0L8 8.793l2.646-2.647a.5.5 0 0 1 .708.708l-3 3a.5.5 0 0 1-.708 0l-3-3a.5.5 0 0 1 0-.708z'/%3E%3C/svg%3E");
    background-repeat: no-repeat;
    background-position: right 14px center;
    background-size: 14px;
    padding-right: 40px;
    cursor: pointer;
}




/* =========================================
   PX Modern Login Form Inputs (NO BUTTON)
========================================= */

#clientLogin input:not(.btn),
#clientLogin select,
#clientLogin textarea {

    width: 100%;
    max-width: 100% !important;

    height: var(--px-height-m);
    padding: 0 16px;

    background-color: var(--px-white-color);
    border: 1px solid var(--px-gray-300);
    border-radius: var(--px-radius-s);

    font-family: var(--px-main-font);
    font-size: 14px;
    color: var(--px-dark-color);

    outline: none;
    box-shadow: none;

    transition: all 0.25s ease;
}

/* Focus */
#clientLogin input:not(.btn):focus,
#clientLogin select:focus,
#clientLogin textarea:focus {
    border-color: var(--px-accent-color);
    box-shadow: 0 0 0 3px var(--px-light-blue-1);
}

/* Hover */
#clientLogin input:not(.btn):hover,
#clientLogin select:hover,
#clientLogin textarea:hover {
    border-color: var(--px-gray-500);
}

/* Placeholder */
#clientLogin input::placeholder {
    color: var(--px-gray-500);
    font-size: 13px;
}

/* Remove default size attribute restriction */
#clientLogin input {
    width: 100% !important;
}